Privacy Policy
Puhonan - Licensed Financial Advisors of AXA Philippines
At Puhonan, we value and respect your privacy. As licensed financial advisors under AXA Philippines, we are committed to protecting the personal information you share with us in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and AXA’s internal privacy rules.
By providing your personal information to us, you consent to its collection, use, processing, and storage for legitimate business purposes related to financial planning, insurance servicing, and client relationship management.
Information We Collect
Depending on your interaction with us, we may collect:
Personal Information: Full name, address, contact details, email, date of birth, nationality, marital status, gender.
Sensitive Personal Information: Health and medical information, government-issued IDs, financial details, and other documents necessary for insurance applications or servicing.
Other Information: Records necessary to process claims, fulfill policy requests, or comply with regulatory requirements.
How We Use Your Information
We collect and process your personal data to:
Verify your identity and create client records.
Assess your financial needs and determine product suitability.
Facilitate applications, policy servicing, and claims processing.
Communicate important advisories, updates, or reminders.
Comply with legal and regulatory obligations.
Conduct statistical and analytical studies for legitimate business purposes.
We will not use your personal data for purposes beyond those stated unless we have your consent or are required by law.
Sharing of Information
We do not sell your personal data. However, your data may be shared:
With AXA Philippines and its affiliates, when necessary to service your policy.
With authorized regulatory bodies (e.g., Insurance Commission, AMLC) in compliance with the law.
With third-party service providers for legitimate and contracted processing activities, subject to confidentiality agreements.
Data Retention
Your personal data will only be kept for as long as necessary to fulfill the purposes for which it was collected, or as required by law and regulatory obligations. Once no longer needed, your data will be securely disposed of or anonymized.
Data Security
We implement organizational, physical, and technical measures to safeguard your information against unauthorized access, loss, or misuse. Personal data shared online is transmitted through secure, encrypted channels where applicable.
Your Rights as a Data Subject
You have the following rights under the Data Privacy Act:
To be informed about how your data is collected and processed.
To access and request a copy of your personal data.
To request corrections of inaccurate or outdated data.
To object to processing or withdraw your consent (subject to legal obligations).
To request deletion or blocking of your personal data, when applicable.
To be indemnified for damages due to inaccurate or unauthorized use of your personal data.
Requests to exercise your rights may be made directly to us via our contact details below.
Online Privacy & Cookies
Our website may use cookies or similar technologies to improve user experience and analyze site performance. These tools do not collect personally identifiable information unless you voluntarily provide it through forms or inquiries.
Data Breach Handling
In the unlikely event of a data breach, we will take all necessary steps to contain and address the incident, notify affected clients when required, and coordinate with AXA Philippines and relevant regulators.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, you may contact:
Puhonan - Licensed Financial Advisors of AXA Philippines
📧 [email protected]
📱 0951-722-8770
Disclaimer
Puhonan operates as licensed financial advisors under AXA Philippines. This Privacy Policy reflects how our team collects and uses client information. For official corporate policies and procedures, please refer to the AXA Philippines Privacy Policy, which remains applicable to all policyholders.
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